Shipping & delivery

Fast, clear delivery for every order.

NOVA keeps fulfillment simple with free U.S. shipping, same-day shipping for eligible in-stock orders, and tracking details as soon as your shipment is on its way.

Shop the catalog
01Free U.S. shipping

Available on eligible orders shipped within the United States.

02Same-day shipping

Eligible in-stock orders are prepared for carrier pickup the same business day.

03Shipment tracking

Tracking information is shared when your carrier scan becomes available.

Simple shipping information

Know what to expect before checkout.

Available services and final delivery estimates are confirmed during checkout. Processing depends on inventory and order details.

ServiceShipping costProcessing
Standard U.S. shippingEligible domestic ordersFreeNo shipping chargeSame-day eligibleFor qualifying in-stock orders
Carrier deliveryTracking provided after dispatchConfirmed at checkoutBased on the available serviceTiming shown at checkoutVaries by destination and carrier
From cart to clinic

What happens after you order

Accurate account and delivery details help the NOVA team process your order without unnecessary delays.

  1. 1
    Order confirmation

    You receive confirmation after checkout with the products, configurations and shipping address submitted.

  2. 2
    Inventory verification

    Our team checks availability and will contact you if an item requires clarification or additional processing time.

  3. 3
    Dispatch and tracking

    Eligible orders are dispatched the same business day. Tracking is sent when it becomes available from the carrier.

Before checkout

Help us deliver without delay

  • Confirm the complete shipping address, email address and contact number.
  • Review product compatibility, dimensions and catalog numbers before submitting the order.
  • Contact NOVA promptly if an address or product selection needs correction.
  • Delivery timing can vary by destination, carrier conditions and product availability.
Delivery FAQ

Helpful answers

How do I track my order?

Use the tracking link sent after dispatch. Carrier updates may take a short time to appear after the first scan.

Which orders qualify for same-day dispatch?

Same-day dispatch applies to eligible in-stock orders. Orders that need availability, address or compatibility clarification may require additional processing time.

Can I change my delivery address?

Contact NOVA as quickly as possible. An address cannot always be changed after the shipment has been transferred to the carrier.